Are you commercially minded, customer focused and passionate about audiovisual technology? As an Internal Sales Coordinator (Rental) at Heuvelman, you ensure that customer enquiries are turned into tailored quotations and rental orders are processed efficiently. With your organisational skills and attention to detail, you make the difference!
Vocational education (MBO) level or equivalent skills and experience
2 to 3 years of relevant work experience
Knowledge of audiovisual technology
Good command of the Dutch language, both written and spoken
A customer focused and professional attitude, with strong administrative and communication skills
€2,800 to €3,500 gross per month (depending on knowledge and experience)
20 to 32 hours per week
31 days of annual leave, based on a working week of 40 hours
Training and professional development opportunities
Company laptop and mobile phone
35% Preparing quotations
15% Processing orders
25% Administrative tasks
25% Customer service and relationship management
Do you have a question or are you interested? Get in touch with us
HR Manager
As an Internal Sales Coordinator (Rental) at Heuvelman, you will be responsible for preparing quotations for rental productions and carrying out a variety of administrative and operational tasks. You will prepare quotations for both existing and prospective clients, carefully considering their specific requirements.
This involves identifying customer needs and preferences, determining prices while taking any applicable discounts and/or contractual terms into account, and preparing clear, professional quotations using our ERP system. You will follow up on quotations and maintain regular contact with customers to answer questions and make any necessary adjustments.
In this role, you will also ensure the efficient and accurate processing of rental orders.
You will keep all relevant information in the ERP system up to date, including customer details, production schedules, technical drawings and other essential documentation. You will manage order workflows and communicate with customers to confirm quotation details, keeping them informed about important practical requirements such as parking arrangements, power supply and lunch and/or dinner facilities.
Additionally, you will be responsible for entering data, updating documents and organising business correspondence to ensure smooth and efficient administrative processes.
Customer satisfaction is a top priority, and you will serve as the first point of contact for customers. You will respond to enquiries by phone and email, identify and resolve issues, and build strong customer relationships through friendly and professional communication.
You will also contribute to a positive company culture within the department by demonstrating a proactive attitude and motivating your colleagues. Finally, you will support the department with any additional tasks as required and take over responsibilities when colleagues are absent.
As an audiovisual company, Heuvelman has been a key player in the audiovisual industry for more than 50 years. The organisation provides both temporary (rental) and permanent (sales) complete audiovisual solutions to help its clients achieve their goals. Heuvelman delivers innovative and reliable solutions designed to take communication to the next level. In addition, the focus is on building long-term client relationships, supported by a high level of service and care that goes beyond simply supplying equipment.
Heuvelman's team consists of specialists who are brought together based on each client's specific needs and challenges, ensuring tailored solutions and expert craftsmanship in every project. The organisation distinguishes itself not only by managing the technical aspects, but also by providing active support and service throughout the entire process. This allows clients to rely on a fully managed audiovisual experience, from concept to execution.
Head office in IJsselstein
Active throughout Europe (work is carried out from the Netherlands)
96 employees
10% / 90%
Average age is 42
Office: smart casual; field staff: company clothing
Remote working options (except for field staff)
No customer and no challenge is ever the same. That’s exactly what makes it interesting: listening carefully, spotting opportunities, and working with our specialists to find a solution that truly fits.
In the field, you are given a lot of responsibility. You work independently, but you are never on your own. We support each other and work together to achieve the best possible result.
You start with a plan and a whole lot of separate components. In the end, you see everything come together on site as one complete solution. That moment never gets old, no matter how many times you experience it.
IJsselstein | €2.800 - €3.500 /month (40 hours basis) | 20-32 hours
IJsselstein| €2.950 - €3.800 /month | 40 hours
IJsselstein | €2.600 - €3.500 /month| 40 hours
IJsselstein | €2.600 - €3.500 /month| 40 hours
We would be happy to invite you to apply for this position using the form. If you have any questions or would like more information, please call 088 - 0274 961 and ask for Brenda van Os (HR Manager), or email vacatures@heuvelman.nl.